Zman Diary

What is it?

Zman Diary is designed to reduce the effort involved in Appointment management, whilst driving real change and making genuine savings across your organisation. In particular, Zman Diary offers:

• 'Self-Service' appointments online,
• Centralised management of Face-to-Face customer interactions,
• The ability to manage all Appointments in 'one place',
• Room bookings,
• Resource bookings,
• Service Engineer bookings,
• Time management and allocation.

Who is it for?

Any organisation or business that operate a 'counter' style interface with clients, or book Face-to-Face customer appointments and wish to make this process quicker, faster and more efficient. Organisations such as:

• Local Government,
• Central Government & the Civil Service,
• Registrars Service,
• Car Garages,
• Boiler maintenance,
• Housing maintenance,
• NHS Departments and Institutions,
• Job Centres,
• The Department for Work & Pensions,
• Companies providing Service Engineer call-outs,
• Dental Surgery's,
• GP's Surgery's and many many more....

How will it help me?

Zman Diary delivers many benefits and primarily will streamline your business processess. With Zman Diary you can really take your Customer Service standards to the next level, key deliverables:

• Realise real efficiency savings.
• Direct interaction with your customers.
• Full reporting capabilities for performance monitoring.
• More efficient scheduling and allocation of resources.
• Workforce planning and monitoring.
• Cut-out wasteful administrative tasks.

Key Features?

• Unlimited number of fully customiseable diaires.
• User permissions assignable per diary.
• Ability to send automated email and sms reminders for appointments*.
• Ability to integrate with Active Directory.
• Web based, so accessible from any web browser within your organisations network.
• Website module enables your customers to view appointment availability and book appointments direct from your public facing website.
• Customer relationship management with appointment history.
• Unlimited notes can be recorded against an appointment.
• Full reporting and statistics available per diary.

Find out more...